Team Member at the Stichting Wave Aid Community Center Providing Basic Services

Thematic Area:

by Stichting Wave Aid (‘Wave-Thessaloniki’)

Organization Description:
‘Wave Thessaloniki’ is an NGO in Thessaloniki that aims to meet the basic and often overlooked needs of displaced or marginalized people. We run a small community center with an ‘open door’ policy. Our main goal is to provide each individual who comes to us with a nutritious, warm meal, regardless of who they are, or where they have come from. We offer a space where everyone is welcome as a community member and treated with equality, dignity and respect. We try to fill gaps in services by providing information, referrals to medical and legal organizations, hygiene kits, clothing, showers, phone charging and laundry services. Our community center is open 4 days a week and our daily activities focus on cooking (70-200 meals each day), as well as ensuring a safe space. Daily activities include going to the markets, cooking, cleaning, doing laundry, planning, interacting with the community etc. Every day starts with a team briefing and ends with a daily de-brief. A variety of training sessions are available to volunteers, as well as mandatory kitchen hygiene training. The operations of the center are managed by 4 Coordinators, and governance is overseen by a Board of 5 who are all former Coordinators or volunteers and do not get any remuneration. Robust safety, anti-harassment, safeguarding, whistleblowing and gender equality policies (among others) are in place and strictly adhered to. We work as an inclusive, cooperative team, with all members (including volunteers) encouraged to get involved in decision making, operations and planning. Impact: In 2025, we served 25,000 hot meals, distributed 9,000 hygiene packs, ran 950 showers, charged 1,500 phones and washed 630 loads of laundry. We supported approx. 1,000 people per month. Wave’s long term impact is providing a ‘home’ for anyone who has been ‘left out’; a space where people can belong, find solidarity and community, and can nourish their bodies and rest in order to move forwards

Field of Work:
Human rights, Social welfare, Migration / Refugee

Organization Email: info@wave-thessaloniki.com

Activity details

Volunteering Activity Description:

Volunteers are actively involved in running a community center which cooks anywhere between 70-200 meals, 4 days a week and has an ‘open door’ policy.

The day starts at 11 a.m with a team briefing. Shopping, cooking and various preparations are then undertaken and volunteers participate in all of these activities, as well as in the general running of the services (laundry, showers, phone charging etc) which involve volunteers interacting with community members.
At the close of the community center (at 6.30 pm) all team members clean the space thoroughly and participate in a de-brief in which any concerns can be addressed.
In addition, volunteers can get involved in social media, fundraising, communication, logistics, community activity organizing or any other ideas they may have. Volunteers can participate in a wide variety of training sessions and can also participate in weekly Coordination meetings.

Thematic Area: Migration – Refugee

Prefecture: Central Macedonia | Location: Thessaloniki

Type of Work: Both administrative & field

Volunteer Duties:
– Contributing to all aspects of the operations of a community center
– Cooking, cleaning, driving
– Social media content creation / communication,
– Administrative tasks
– Fundraising
– Logistics
– Contributing to planning and distributing supplies (hygiene packs or clothes)
– Community activities and engagement
– Participating in coordination meetings, sharing ideas and contributing to planning and operations
– Interacting with community members

Season: Whole Year

Start date: 02/08/2026 | End date: 01/08/2027

Hosting Details: Other
1 month minimum (full time), 3 months minimum part time. Full time requires 4 days per week (Mon, Wed, Thur, Sun) from 11 a.m to 8 pm with optional participation in Coordination meetings once a week (for 2 hours) and optional participation in a variety of training sessions.

Is this an individual or a group activity? Both

Number of volunteers: 3-5

Minimum age: Volunteers must be over 18 | Maximum age: No limit

Qualifications the volunteer should posses:
There are no academic or professional qualifications required. The essential qualities required are; a willingness to work collaboratively, a commitment to contribute to the aims of Wave, an ability to communicate and interact with team members and community members with respect, dignity and fairness, and to engage in the daily tasks that all team members undertake during a day’s operation at the community center.
All applicants will need to undergo an interview prior to selection.

Hosting Organization provides:
– All equipment and items required for the role
– Training (basic kitchen hygiene, basic culinary skills, fire safety, first aid, de-escalation training, safeguarding, self care, mental health first aid etc)
– Certificate of participation if required
– Food (during their daily shift at the community center, if there are portions of meals that have not been served)

Is this activity for volunteers with health problems such as allergies or phobias such as fear of heights be involved? Yes, there is no relative risk

Is this activity for volunteers with disabilities (visual, mobility impairment) or serious mental illnesses such as PTSD? No

Is there a participation fee? No

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