Humanitarian warehouse assistant, Community Centre officer at IHA

Thematic Area:

by InterEuropean Human Aid Association Germany e.V.

Organization Description:
IHA was founded in September 2015 as a platform to coordinate volunteer efforts responding to humanitarian emergencies across the Balkan route. IHA has since developed into a volunteer-based organisation with a focus on Northern Greece, where it has a continuous presence since early 2016. We are a grassroots organisation providing humanitarian aid and assistance to refugees across Europe. We believe that Europe is not facing a refugee crisis but a crisis of solidarity and shared values. For us, the answer is taking humanitarian action – based in civil society and beyond national borders. We stand for a Europe that lives up to its own standards and puts human rights and dignity first. Based in the small village of Lagadikia, a short distance from the nearby camp, our Community Centre is a space for learning, cultural exchange and building community, and a place where people know they will always be welcomed. The centre offers all people living in the area, be it in the camp or the village, a safe and inclusive space, and opportunities to develop their skills, broaden their horizons, exchange cultural experiences and entertain themselves. All of the services and activities offered at our Community Centre are run by our team of international volunteers, local Greeks, and community volunteers who live in Lagadikia camp. Our warehouse in Thessaloniki serves as a logistical hub for other organisations working with refugees in Northern Greece, supporting thousands of people in need across Northern Greece. Our approach is needs-based and flexible. We focus on closing supply gaps, providing material help for people who lack institutional support, and on responding quickly and unbureaucratically in case of emergencies. Clothes, hygiene items, diapers, food, medicines and emergency supplies are stocked in the warehouse and delivered by our volunteer team to partner organisations working in camps, as well as social projects that support people in need.

Field of Work:
Diversity / Equality / Inclusion, Women's empowerment / support, Migration / Refugee

Organization Email: volunteer@iha.help

Activity details

Volunteering Activity Description:

We have a small team of mostly long-term volunteers and are recruiting depending on our projects needs. All volunteers can expect to contribute to the following tasks:

– Humanitarian logistics support:

Organising deliveries, managing the stock, receiving deliveries and sorting donations.

– Community centre:

Informal language classes (English, Greek, German, French, Dutch).

Distribution of food, clothes and hygiene items.

Support to the Community Room and Coffee Station, Child Friendly Space and Women Space.

– Communication and Advocacy:

Creating content for IHA SM accounts.

Writing advocacy posts.

Video editing and photography.

Thematic Area: Migration – Refugee

Prefecture: Central Macedonia | Location: Diavata and Lagkadikia

Type of Work: Both administrative & field

Volunteer Duties:
Working with IHA’s values and code of conduct in mind:
Working professionally; being polite, welcoming, respectful and friendly to everyone equally, being punctual, communicative, and taking accountability for your actions
Following IHA’s rules and policies
Keeping a positive attitude towards work and those around you

Thinking and working as a team:
Maintaining good communication with other volunteers and coordinators
Running ideas by project leads before making changes
Helping others when you can see a need e.g. with cleaning or supporting in times of stress

Self care and care of others:
Ensuring you are taking a break when needed, eating enough and not working more hours than you can handle
Letting coordinators know if you feel you have too much work
Using the appropriate pathways to report if you are worried about someone in the centre (speaking to a coordinator or via the reporting forms online)

Season: Whole Year

Start date: 01/11/2025 | End date: 31/12/2026

Hosting Details: Other
40 hours per week, Monday – Friday

Is this an individual or a group activity? Both

Number of volunteers: 5

Minimum age: 20 | Maximum age: No limit

Qualifications the volunteer should posses:
Required: Working knowledge of English.
Desired: Driving license B.

Hosting Organization provides:
– Transportation to and from work
– Certificate of participation and letter of reference
– Work experience in the humanitarian field
– Housing (upon contribution)

Is this activity for volunteers with health problems such as allergies or phobias such as fear of heights be involved? Yes, there is no relative risk

Is this activity for volunteers with disabilities (visual, mobility impairment) or serious mental illnesses such as PTSD? No

Is there a participation fee? No

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