Activity details
Volunteering Activity Description:
The volunteer will support the daily operation of the organization’s IT equipment and systems, ensuring the smooth functioning of the technological environment under the supervision of the IT Manager.
Main Responsibilities:
• Provide daily technical support to end users (helpdesk)
• Manage and support the Microsoft 365 / Office 365 platform (accounts, Teams, Outlook, SharePoint)
• Manage and monitor Cloud and NAS Servers – backups, access, security
• Monitor and maintain network infrastructure (LAN/WAN, VPN, IP settings, firewall)
• Diagnose and repair hardware issues on PCs – installation, upgrade, replacement of components
• Basic troubleshooting of telephone devices
• Organize and arrange warehouse materials
Thematic Area: Other
Prefecture: Attica | Location: 47, Ethnikis Antistasews Str., Dafni, 17237
Type of Work: Administrative
Volunteer Duties:
Main Responsibilities:
• Provide daily technical support to end users (helpdesk)
• Manage and support the Microsoft 365 / Office 365 platform (accounts, Teams, Outlook, SharePoint)
• Manage and monitor Cloud and NAS Servers – backups, access, security
• Monitor and maintain network infrastructure (LAN/WAN, VPN, IP settings, firewall)
• Diagnose and repair hardware issues on PCs – installation, upgrade, replacement of components
• Basic troubleshooting of telephone devices
• Organize and arrange warehouse materials
Season: Whole Year
Start date: 01/03/2026 | End date: 31/07/2026
Hosting Details: 1 day – 5 days
Three times per week
Is this an individual or a group activity? Individual
Number of volunteers: 3
Minimum age: 20 | Maximum age: 40
Qualifications the volunteer should posses:
• Very good to excellent knowledge of English (written and spoken)
• Specialization in the use and management of Microsoft 365 / Office 365
• Experience with Cloud Server and NAS Server infrastructures
• Good knowledge of local and remote networks and VPN technologies
• Excellent knowledge of computer hardware and troubleshooting
• Problem-solving ability, organizational skills, and team spirit
Hosting Organization provides:
We Offer:
• A structured and collaborative work environment
• Ongoing training and mentorship to support your professional growth
• Clear career advancement opportunities within the IT field
• Certificate of Participation
Is this activity for volunteers with health problems such as allergies or phobias such as fear of heights be involved? Yes, there is no relative risk
Is this activity for volunteers with disabilities (visual, mobility impairment) or serious mental illnesses such as PTSD? No
Is there a participation fee? No
